LEGAL DOCUMENT
Privacy Policy
Winnipeg Investigator — Last updated: March 2026
Your privacy is our first obligation.
This policy explains what personal information Winnipeg Investigator collects, why we collect it, how we use it, and how we protect it. We comply fully with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Manitoba privacy legislation.
Contents
1. Who We Are
Winnipeg Investigator is a licensed private investigation agency operating in Winnipeg, Manitoba, Canada. We provide professional investigation services to individuals, families, legal professionals, and businesses throughout Manitoba.
This Privacy Policy applies to all personal information collected through our website at winnipeginvestigator.ca, by telephone, by email, and through any other means by which clients or prospective clients communicate with us.
Contact information for privacy matters:
Winnipeg Investigator
Winnipeg, Manitoba, Canada
Email: [email protected]
2. Information We Collect
We collect personal information only to the extent necessary to provide our services. This may include:
Information You Provide to Us
- Your name, phone number, and email address when you contact us
- The nature of your inquiry or the investigation service you require
- Details about the situation you need investigated, to the extent you choose to share them
- Information about third parties relevant to an investigation (names, addresses, vehicle details, etc.)
- Any other information you voluntarily provide during the course of an engagement
Information Collected Automatically
- Standard web server logs including IP address, browser type, and pages visited
- Analytics data collected through cookies (see Section 7 for details)
Information Collected During an Investigation
In the course of conducting an investigation, we may collect information about third parties (subjects of investigation) including observations, photographs, video footage, and records obtained through legally authorised research. All such information is collected within the boundaries of Canadian privacy law and PIPEDA.
3. How We Use Your Information
We use personal information solely for the following purposes:
- To respond to your inquiry and assess whether we can assist with your situation
- To plan, conduct, and deliver the investigation services you have retained us for
- To communicate with you about the progress and findings of your case
- To prepare written reports, evidence packages, and other deliverables for your case
- To comply with legal obligations, including responding to lawful court orders or subpoenas
- To improve the usability of our website through aggregate (non-identifiable) analytics
We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or trade personal information to any third party under any circumstances.
4. Disclosure of Information
We do not disclose your personal information to third parties except in the following limited circumstances:
- With your explicit direction: For example, when you ask us to share investigation findings with your lawyer or legal representative
- To partner investigators: In cases where your matter extends to another province and we engage a trusted licensed partner agency, only the information necessary to conduct that portion of the investigation is shared
- Under legal compulsion: If we receive a valid court order, subpoena, or other legally binding demand, we will comply to the extent required by law and will notify you where we are legally permitted to do so
- To prevent imminent harm: If in the course of an investigation we become aware of an imminent risk to a person’s safety, we may disclose information to appropriate authorities
We never voluntarily share client information with police, government agencies, or any other party without your knowledge and consent, except as described above.
5. Retention of Information
We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Once a case is concluded and all deliverables have been provided to you, we retain case records for a reasonable period to accommodate any follow-up questions or related legal proceedings. After that period, records are securely destroyed.
If you wish to request the deletion of your personal information, please contact us using the details in Section 9.
6. How We Protect Your Information
We take the security of personal information seriously. We use appropriate physical, administrative, and technical safeguards to protect information against unauthorised access, disclosure, alteration, or destruction.
Case materials — including reports, photographs, and video footage — are delivered to clients through secure channels. We do not transmit sensitive case materials through standard unencrypted email without your knowledge and agreement.
Our website uses HTTPS encryption. We do not store payment card information.
8. Your Rights Under PIPEDA
Under Canada’s Personal Information Protection and Electronic Documents Act, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request that inaccurate personal information be corrected
- Withdrawal of consent: Withdraw consent to the collection or use of your personal information, subject to legal or contractual restrictions
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the details in Section 9. We will respond to all requests within 30 days.
9. Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to access your personal information, or wish to make a privacy-related request or complaint, please contact us:
This Privacy Policy was last updated in March 2026. We may update this policy from time to time. The most current version will always be available at winnipeginvestigator.ca/privacy-policy.
Questions about how we handle your information? We are happy to speak with you directly.